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Refund Policy

Last updated November 9, 2026

Pre-Market Bias is a digital subscription that you can use immediately after purchase. Because of that, payments are generally final. Here is exactly how it works.

Cancel any time

You can cancel your subscription whenever you want from your Whop account. Cancelling stops future renewals. You keep access until the end of the billing period you already paid for, and then access ends.

Lifetime plans

A lifetime plan is a one-time payment for access for as long as Pre-Market Bias operates the Service. It is final once access has been given, except in the cases listed under "When we do refund" below. If the Service is discontinued or the business closes, lifetime access ends and no refund, partial refund or credit is owed for the remaining time, because the plan was for the lifetime of the Service. See section 4 of the Terms of Service.

No refunds for partial periods

We don't refund the unused part of a billing period, renewals you forgot to cancel, or periods where you didn't use the Service.

When we do refund

Market results are not grounds for a refund

The Service provides research, not guaranteed outcomes. Reads that turn out wrong, or trading losses, are not grounds for a refund. See the Risk Disclaimer.

Chargebacks

Please contact us before disputing a charge with your bank; most problems are fixed quickly. Access may be suspended while a dispute is open.

How to ask

Message us in the Bias Discord server or through Whop support on your membership, with the Discord account and the date of the charge. Approved refunds go back to the original payment method through Whop.